Privacy Policy

Privacy Policy

At Monarch Medical Group, we are committed to safeguarding the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing our website or utilizing our services, you consent to the terms outlined in this policy.

Information We Collect:

- Personal Information: We may collect personal information such as your name, email address, phone number, and other relevant contact details when you voluntarily provide them to us through our website, consultation forms, or during appointments.

- Usage Data: We may gather non-personal information about your interactions with our website, including but not limited to your IP address, browser type, and pages visited. This information helps us improve our website and services.

How We Use Your Information:

- Personalization: We use your personal information to tailor our services and communications to better meet your individual needs and preferences.

- Communication: We may use your contact information to respond to your inquiries, provide appointment reminders, or send relevant updates and promotional materials.

- Improvements: We analyze usage data to enhance our website functionality, content, and user experience.

Disclosure of Information:

- Service Providers: We may disclose personal information to trusted third-party service providers who assist us in delivering our services, such as IT support, marketing, and customer service.

- Legal Compliance: We may disclose personal information if required to do so by law or in response to valid legal requests, such as court orders or government inquiries.

Data Security:

- We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

- Despite our best efforts, no method of data transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

Your Choices and Rights:

- You have the right to access, update, or delete your personal information held by us. Please contact us if you wish to exercise these rights.

- You may opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.

Changes to this Policy:

- We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@monarchmedicalgroup.co.uk

Last Updated: 01/01/2024

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to abide by its terms.